Returns & Refunds
Considered returns for tools, fixtures and renovation supplies
We make eligible returns clear so you can shop with confidence. Review our guidelines for tools, toolkits, sinks, tubs returns.
Return Window
Returns are accepted within 30 days of delivery for eligible items. Tools and renovation supplies must be returned unused, undamaged and in original packaging.
How to Initiate a Return
Contact our customer service team at {{SUPPORT_EMAIL}} or {{PHONE_NUMBER}} to start a return.
Refund Processing
Refunds will be issued to the original payment method once the returned item is received and inspected.
Exchanges
If you would like a different finish, configuration or piece, please contact us for assistance with exchanges.